Professional working late on a laptop in a dark office

WHATSAPP AUTOMATION

WhatsApp Automation, Built to Align With POPIA

YEBO Africa AI answers WhatsApp enquiries day and night in English and Afrikaans, with consent based messaging and careful handling of customer conversations.

Book a 30 minute call

Business owner answering a customer WhatsApp enquiry in the evening

What WhatsApp Automation Covers

Every Message Answered

WhatsApp enquiries are answered day and night, so no customer waits for office hours and no lead goes cold overnight.

English and Afrikaans

YEBO speaks English and Afrikaans with a natural South African accent. More South African languages are in development.

Consent Based Messaging

Conversations are designed to align with POPIA, with consent based messaging and careful handling of personal information.

Connected to Your Tools

YEBO connects to your CRM and booking tools, so leads, tickets and bookings are captured instead of sitting in a phone.

How a WhatsApp Deployment Runs

Scoping

We map the questions your customers actually ask, the personal information involved and where consent and opt out sit in the conversation.

Build and Test

We build the flows and the knowledge base, connect your tools, then test on real enquiries before anything goes live.

Live and Managed

YEBO goes live with a named MBG contact who manages it with you and tunes the answers as your business changes.

Why POPIA Belongs in the Conversation Design

Consent Based Messaging

Careful Data Handling

A Named MBG Contact

South African team planning customer messaging around a table

Why POPIA Belongs in the Conversation Design

Consent Based Messaging

Careful Data Handling

A Named MBG Contact

Why POPIA Belongs in the Conversation Design

Consent Based Messaging

Careful Data Handling

A Named MBG Contact

What automating WhatsApp changes

See YEBO Africa AI

Team reviewing customer enquiry reports on a table

Enquiries are answered in seconds, day or night, instead of the next working morning.

Your team stops retyping the same answers and picks up only the conversations that need a person.

Hot leads are handed to your team while the customer is still interested.

Consent based messaging is built into the flow, not added afterwards.

Leads, tickets and bookings land in your CRM instead of sitting in someone's phone.

A named MBG contact sets it up, manages it and tunes it with you.

Where WhatsApp Automation Starts

Book a call

Printed reports and a notebook on a dark desk

WhatsApp standalone: R5,400 per month including VAT, with 1,000 WhatsApp conversations and 150 voice minutes.

Pro: R9,000 per month including VAT, with 750 voice minutes and 250 WhatsApp conversations.

Set up from R5,750 including VAT, scoped to your package.

Extra WhatsApp conversations beyond your allowance are R1.10 each, including VAT.

Want to test it on your own leads first? Ask about a 30 day paid proof of concept.

Book a call and we will confirm the right package in a written quote.

FAQ

Frequent Questions

Questions about POPIA, WhatsApp volumes or what YEBO can answer? Ask us on a call.

Get in Touch

What does MBG do?

MBG is a Johannesburg based growth partner for South African businesses. We provide four core offerings: a fractional sales team, a fractional CMO, YEBO Africa AI (an AI customer acquisition system that answers and makes calls and automates WhatsApp conversations) and consultancy. We also offer Micro Investment network introductions.

What is a fractional CMO?

A fractional CMO is a senior marketing leader who works with your business part time. They set the marketing strategy, link marketing to sales and manage the people and suppliers who carry it out, without the cost of a full time executive.

Is YEBO Africa AI POPIA compliant?

YEBO Africa AI is built to align with POPIA, and customer conversations are handled in line with South African data protection rules.

What is a fractional sales team?

A fractional sales team gives your business dedicated sales reps, a CRM pipeline, a sales playbook and weekly reporting, managed by MBG, without hiring a full sales department. You get the capacity of a sales team for a flat fee plus commission.

How does the 90 day fractional trial work?

In the first weeks we learn your product, market and ideal client, then set up the CRM, playbook and targets. Reps then start prospecting and booking meetings, with weekly reporting from week one. At day 90 we review the results together and you decide whether to continue, expand or stop.

What does MBG's consultancy cover?

Practical, senior advice for growing South African businesses: scaling strategy, digital transformation, operational and software reviews, data governance aligned with POPIA, systems integration and network access. We plan the work with your management team and help put it into action.

Which languages does YEBO Africa AI speak?

YEBO Africa AI works in English and Afrikaans with a natural South African accent. More South African languages are in development.

How does the Micro Investment pillar work?

We do not run an investment fund and we do not take deposits. We evaluate promising businesses and introduce them to “The Book”, our private network of corporate decision makers.

What does MBG do?

What is a fractional CMO?

Is YEBO Africa AI POPIA compliant?

YEBO Africa AI is built to align with POPIA, and customer conversations are handled in line with South African data protection rules.

What is a fractional sales team?

How does the 90 day fractional trial work?

We set up your CRM, playbook and reps first, then your fractional sales team goes live on your behalf. At day 90 we review the results together and you decide whether to continue. The trial runs on a flat fee plus commission.

What does MBG's consultancy cover?

Which languages does YEBO Africa AI speak?

YEBO Africa AI works in English and Afrikaans with a natural South African accent. More South African languages are in development.

How does the Micro Investment pillar work?

We do not run an investment fund and we do not take deposits. We evaluate promising businesses and introduce them to “The Book”, our private network of corporate decision makers.

Dark executive boardroom in Johannesburg

Answer every WhatsApp enquiry, day or night

Book a 30 minute call about WhatsApp automation with YEBO Africa AI.

Book a call